MTN Cameroon

    Leading telco implements an Operational Data Store

    95%

    Performance in meeting reporting deadline

    MTN Cameroon is one of the leading operators in Cameroon. In line with the Group Strategy, there was
    a need to implement a robust and scalable Operational Data Store (ODS) for customers to easily access
    their call records from any device at anytime from anywhere.

    Before

    – Inability to handle the volume of data currently being generated by the network.

    – Inability to ingest data real time from various sources.

    – Inability to gain insight from the data being generated.

    – Handshake between the ODS and 3rd party systems is not seamless.

    After

    – Optimized data acquisition and ingestion process from various data sources.

    – Improved customer experience in accessing call data records by the customer.

    – Seamless integration between the platform and third-party applications/ systems.

    – Enhanced administration and management of the platform.

    Solutions we have provided for our customers

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