First City Monument Bank (FCMB)

    Global Tier-2 Bank re-builds its Enterprise Data Management Platform.

    Microsoft end-to-end Data Warehouse and Business Intelligence project

    First City Monument Bank (FCMB) is a member of FCMB Group Plc. Founded in 1982, the bank has a long history of stability and growth and today is one of the leading financial services institutions in Nigeria with over 10 million customers. 

    Having successfully developed as a retail and commercial banking-led group, FCMB embarked on a Digital Transformation Program focused on Customer Master Data Management to continue to deliver exceptional services to their customers. 

    Business Drivers

    Provide a customer 360-degree view

    Executive Dashboards and Predictive Analytics available across business units.

    Provide a more robust platform to drive marketing campaigns.

    Empower the business to leverage data for effective decision making.

    Technology Drivers

    Build a robust and scalable enterprise platform data warehouse/ business intelligence platform based on Microsoft.

    Integrate Data Governance CMDM tool into EDW/ BI platform.

    Actionable Insight

    Ensure consistent Data Quality at all times.

    Empower IT function to support the solution.

    Outcomes

    Self-Service BI across the entire organization with minimal IT involvement.

    Richer Customer Engagement based on reliable customer data available from anywhere.

    Predictive Analytics across various business units enabling better decision making.

    Training of the IT team to support the solution on an ongoing basis.

    Solutions we have provided for our customers

    Request a demo today and see why we are the platform of choice for some of the  largest banks and telecom providers in the world.