Co-Founder, Olumide Soyombo Appointed As Member iDICE Technical Committee

Our Co-founder, Olumide Soyombo has been appointed as a member of the technical committee for the groundbreaking $617.7 million Investment in Digital and Creative Enterprises (i-DICE) Programme.

The committee was officially inaugurated on Wednesday, April 3rd, 2024.

This committee plays a crucial role in the IDICE initiative, holding the second highest importance. Its primary responsibility is to provide strategic, technical, and operational support to both the Program Coordination Unit (PCU) and the Fund Advisory Board.

Members of the committee: 
1. Mr. Olumide Soyombo
2. Mr. Chike Maduegbuna
3. Miss Rahama Ibrahim Sadau
4. Mr. Ifeoluwa Adebayo
5. Prof. Sahalu Junaidu
6. Prof. Nnanyelugo M. Ike-Muonso
7. Mr. Alkali BABA Gana
8. Dr. Isa Omagu 
9. Dr. Akande Oyebola Bejide 
10. Dr. Femi Adeluyi 
11. Mrs. Kadria Ahmed 
12. Mr. Musa Ali-Baba

With Vice President Kashim Shettima leading the charge, this marks the dawn of a new era in Nigeria’s digital landscape.

At Bluechip Technologies, we’re dedicated to driving innovation and fostering growth in the digital realm. We’re honored to be part of this groundbreaking initiative that promises to revolutionize the tech and creative sectors in Nigeria.

Stay tuned for more updates as we embark on this exciting journey together!

Bluechip Technologies Becomes First to Market, Offering Exadata Cloud at Customer on OpEx Model as Oracle’s Hosting Service Provider in Colocation Data Center

NAIROBI, AUGUST 2023 – Bluechip Technologies, a trusted Oracle Certified Partner, is proud to announce that we are the first company to bring Exadata Cloud at Customer on an OpEx (Operating Expense) model to the market. As Oracle’s chosen Hosting Service Provider, we are offering this groundbreaking solution in a colocation data center, enabling organizations to address data residency requirements while leveraging in-country cloud services.

Exadata Cloud at Customer provides businesses with the power and flexibility of Oracle’s Exadata Database Machine, combined with the control and security of an on-premises infrastructure. By partnering with Bluechip Technologies, organizations can now enjoy the benefits of this innovative platform on an OpEx model, eliminating the need for large upfront investments in infrastructure.

Key Highlights of Bluechip Technologies Offering:

 

    1. Data Residency Compliance: With Exadata Cloud at Customer hosted in a colocation data center, organizations can ensure compliance with local data residency regulations. This offering enables businesses to keep their data within the country while leveraging the advantages of a cloud-based infrastructure.

 

    1. Flexible OpEx Model: By adopting an OpEx model, organizations can optimize their IT spend by paying only for the resources they consume. This allows businesses to scale their infrastructure as needed, reducing costs, and improving financial predictability.

 

    1. Unparalleled Performance: Exadata Cloud at Customer, powered by Oracle’s Exadata Database Machine, delivers exceptional performance for mission-critical workloads. As an Oracle Certified Partner, Bluechip Technologies ensures that organizations receive the highest level of performance, reliability, and availability from their cloud infrastructure.

 

    1. Robust Security and Compliance: Bluechip Technologies understands the critical importance of data security and compliance. Our colocation data center is equipped with state-of-the-art security measures, physical access controls, and industry-leading data protection protocols, ensuring the confidentiality and integrity of our customers’ data.

 

    1. Expert Support and Service: As Oracle’s Hosting Service Provider, Bluechip Technologies offers comprehensive support and service to ensure seamless deployment, ongoing management, and optimization of Exadata Cloud at Customer. Our team of experienced professionals is available to assist with setup, configuration, monitoring, and troubleshooting, enabling organizations to focus on their core business.

NAIROBI, AUGUST 2023 – Bluechip Technologies achievement as the first to market with Exadata Cloud at Customer on an OpEx model in a colocation data center demonstrates our commitment to delivering cutting-edge solutions that address our clients’ unique needs. By combining Oracle’s leading technology with our expertise and localized support, we enable organizations to achieve their digital transformation goals while complying with data residency regulations.

To learn more about how Bluechip Technologies can help your organization leverage Exadata Cloud at Customer on an OpEx model, please visit our website at https://www.bluechiptech.biz or contact our sales team at +254769743997 or email: info.kenya@bluechiptech.biz

About Bluechip Technologies:

Bluechip Technologies is an Oracle Certified Partner and a trusted provider of cloud and infrastructure solutions. We specialize in delivering secure, scalable, and reliable solutions that empower businesses to achieve their strategic objectives. With a focus on customer success, we leverage our deep expertise and strategic partnerships to provide exceptional value and drive innovation for organizations across various industries.

Bluechip Technologies Expands to Europe

It’s not very often that you hear about African tech companies expanding into Europe, but Bluechip Technologies, a 15-year established Pan-African Data Management and Analytics company, has done precisely that.

Bluechip Technologies partners with Global Technology companies, such as Oracle, Microsoft, HP and Dell EMC, to provide ‘full stack solutions’ in the data management space to enterprises such as Banks, Telcos, Insurance, Manufacturing, FMCG, Mining, Oil & Gas, and Public Sector entities.

Headquartered in Lagos, Nigeria, Bluechip Technologies has invested in a number of new operations across Africa in the past few years.  This strategic expansion positions it as a “new competitive entrant in the EU market, offering data warehousing and analytics products as well as highly experienced senior data engineers from our Nigeria team as consultants for European firms”, according to the founders.

Olumide Soyombo is one of Nigeria’s high-profile angel investors, having launched Voltron Capital last year. He founded Bluechip Technologies in 2008 with partner Kazeem Tewogbade to specialise in Data Warehousing, Analytics and Enterprise Systems for Banks and Telcos. Since then, Bluechip Technologies has grown to employ over 300 Digital Transformation specialists and expanded operations across other African markets such as Kenya, DRC Congo, Zambia, Ethiopia, Uganda and Ghana. Many of our clients are Tier 1 corporates with Pan-African and even Global reach, such as FirstBank, GTBank, MTN and Lafarge. 

Bluechip’s Customer Master Data Management and Enterprise Data Warehouse solutions collate data from disparate sources – structured, unstructured and semi-structure data – translating them into usable Business Analytics & Enterprise Performance Management dashboards and reporting. Additionally, Bluechip Technologies has created a portfolio of industry-specific solutions such as ‘Simplex Voucher Management’, ‘Customer Experience Management’ and ‘Cash Complete’ that add to the capabilities.

Bluechip Technologies is also one of the few African tech companies focusing on developing and placing Data Management talent. IT Graduates may apply to be selected to enter our ‘Primo Academy’, a six-month program that transforms talented IT graduates into Data professionals.

According to Olumide Soyombo, the post-pandemic trend in remote working, a critical shortage of tech talent, and an increase in demand for managing data more efficiently presents a great opportunity for Bluechip Technologies to deliver specialized services in Europe. According to Fortune Business Insights, ‘The Global Big Data Analytics market is projected to grow from $271.83 billion in 2022 to $655.53 billion by 2029’, and Bluechip Technologies aims to win a good slice of that business, having already grown to revenues of over $60m in 2022-23.

Bluechip Technologies, having delivered a comprehensive range of Enterprise Technology Infrastructure and Software solutions in the African market in partnership with international OEMs, such as Oracle and Microsoft, is confident that with the right level of skill and experience, at a significant cost advantage, will do the same in Europe.  

Bluechip Technologies Europe CEO

Richard Lewis, an experienced IT and Telecoms professional with forty years of experience at the Executive level, is leading Bluechip Technologies European expansion as CEO of Bluechip Data Global Ltd in Ireland.

According to Olumide Soyombo, “Richard has a good feel for the market. He has seen some of the initial requirements from customers that can make him say, “Hey if this is what you’re paying for a developer from India, we can give you an equally qualified developer for 20-30% less than this price. We are confident that our ‘Talent as a Service’ offering is the launchpad for our European expansion journey”.

Richard Lewis (CEO, Bluechip Technologies EU). Image Credits: Bluechip Technologies

9mobile Benefits from Bluechip’s Voucher Management System

voucher management software

In common with all Mobile Network Operators, Nigerian-based 9mobile needed to build expansive business support systems to ensure it had the business intelligence to be able to understand customer behaviours, increase ARPU and reduce churn with the help of Voucher Management System.

Nigeria is a fast-paced and competitive business landscape, with all four major operators wanting to increase voucher sales, as well as margins, whilst reducing risk and operating costs.

Bluechip Technologies was the natural partner when 9mobile needed a robust Voucher Management Software to manage the complete lifecycle of prepaid vouchers, from PIN generation through Redemption and Administration.

Background

Nigeria has the largest number of mobile subscribers in Africa, and with four major mobile operators, it is inevitably a very competitive landscape.  One of the largest players – and the youngest – is the wholly Nigerian-owned, 9mobile.

9mobile has always operated on the core values of industry-leading customer service and innovation, and today, it boasts over 13 million customers and growing. In December 2022, 9mobile was awarded the  Deborah Leipziger Africa Prize for Innovation at the 16th edition of the prestigious Sustainability, Entrepreneurship, and Responsibility Awards.

How did Bluechip help with the Voucher Management System implementation?

The partnership between 9mobile and Bluechip Technologies began with 9mobile’s inception as a mobile operator in Nigeria in 2008.

One of the first projects Bluechip Technologies delivered was a state-of-the-art Enterprise Data Warehouse (EDW) to provide a ‘single source of the truth’ and to automate the delivery of daily business Key Performance Indicators to enable proactive decision making via a self-service Business Intelligence suite which ensures that 9mobile always had accurate and timely business information at their fingertips.

Bluechip Technologies implemented Simplex – a ‘Trade Watchtower’ product to manage 9mobile’s entire Sales & Distribution Lifecycle and provide a 360° view of the business by capturing all activities within the value chain and delivering omni-channel monitoring of the ‘in-the-field sales force’.

Simplex is a cloud-based market-leading Voucher Management solution that manages the complete lifecycle of prepaid vouchers, from their generation through to redemption, covering all aspects of PIN Management, Stock Management, Fraud Management, Order and Sales Management and Security. By design, Simplex offers Open APIs with built-in integration with ERP systems to Service Providers and the IN. Using the integrated payment gateway allows easy payments via bank transfers or credit cards.

It is designed for forward-thinking telecoms, energy, retail, and entertainment businesses. Simplex is securely engineered through a combination of market-leading technology solutions as well as multiple industry know-how.

Summary

Utilising the Voucher Management Software, Bluechip Technologies was able to meet 9mobile’s needs.

It was able to achieve the following;

  • Automated the Order to Delivery (O2D) process, which improved the turnaround time from days to minutes.
  • Increase the airtime sales revenue by 2X within the first six months of implementation.
  • Increased security in the business process, thereby cutting down fraud drastically.
  • Reduced the cost by up to 50%, incurred on PIN Generation drastically through the demand management and flexible licensing of Simplex.
  • Consolidation of multiple applications reduced the multiple service failure points, thereby increasing the uptime of the platform.

Provide visibility across the inventory across the entire value chain, especially the last mile.

Read the full case study here.

Enterprise Data Warehouse – Wema Bank

enterprise data warehouse case study

Bluechip’s CMDM implementation to improve the quality of data flowing into the Enterprise Data Warehouse

Digital banking in Nigeria is on the rise, and banks need to do all they can to ensure seamless transactions and processes for clients.

Wema Bank pioneered and today operates the most extensive digital banking system across Nigeria – ALAT – a digital-only banking service launched in 2017.  ALAT is a branchless & paperless bank with the ability to perform banking transactions easily on-line using a mobile phone, PC or tablet.

Background

Wema Bank Plc (Wema Bank) is a Nigerian commercial bank licensed by the Central Bank of Nigeria, the regulator of the nation’s banking sector. Wema Bank was established in 1945 and is Nigeria’s longest-established indigenous bank.

Wema Bank chose Bluechip Technologies to implement its Customer Master Data Management (CMDM) solution to improve the quality of data flowing into the Enterprise Data Warehouse.

How Bluechip Helped with the Digital Transformation

As part of the digital transformation at Wema Bank, Bluechip implemented several models:

CMDM

  • In 2019, during the initial phase of the Digital Transformation project, it was crucial to ensure the quality of the data in the Enterprise Data Warehouse in order to create reliable Business Intelligence from Advanced Analytics.
  •  Bluechip Technologies’ CMDM was used to automate and operationalise its Data Governance Policies & Procedures, ensuring clean customer data.
  • This project was regarded as one of the most successful during the pandemic for the bank.

Enterprise Data Warehouse

  • The next stage was for Bluechip Technologies to build an Enterprise Data Warehouse, with the objective to provide a central source of customer data across the entire organisation and to ensure a 360-degree view of their customers. Bluechip Technologies built the Enterprise Data Warehouse in 2021 using Microsoft Azure – Azure Data Factory, Azure Data Lake, Azure Synapse Analytics and PowerBI.

Segmentation Analysis and Modelling

  • Wema Bank wanted to promote the right products to customers, using properly segmented customer information to deliver insights into expected customer behaviours.
  • Using reliable data from the Enterprise Data Warehouse, Bluechip seamlessly integrated and operationalised the Customer Segmentation Model into existing customer-facing applications, increasing engagement on campaigns, offers and promotions.

The benefits included:

  • Enhanced customer understanding – Customer segmentation analysis provided a deeper understanding of different customer groups and their unique characteristics.
  • Improved Target Marketing – Segmentation enabled more focused and targeted Marketing efforts leading to improved campaign results.
  • Increased Customer Loyalty – By understanding customer needs and behaviours, Wema Bank developed tailored strategies that enhanced Customer Loyalty.
  • Better Product Development – Segmentation provided insights into customer needs and preferences that informed Product Development and improved the overall Customer Experience.
  • Increased Sales – By tailoring offerings to specific customer segments, Wema Bank increased Sales and Revenue.
  • Improved resource allocation – Segmentation helped Wema Bank allocate resources more effectively by focusing on the most profitable customer segments.
  • Increased personalisation – Wema Bank used customer segmentation to personalise customer interactions and improve customer satisfaction.

Transaction Classification & Recommendation Model

An essential deliverable from Bluechip Technologies to Wema Bank was the Transaction Classification & Recommendation Model. Wema Bank needed a solution that would enhance insight into customer product propensity and channel adoption, using customer demographics & transacting behaviours.

The approach taken was to classify ‘customer clusters’ based on demographics and behaviours.

A few of the benefits included:

  • Understanding Customer Behaviour – Classifying customers based on transactions enabled further analytical insight into customer behavioural patterns.
  • Drive Transaction Frequency via Partners – Increased the transaction frequency via Wema Bank partners.
  • Cross-selling to Transaction Categories – Enabled Cross-selling of similar transaction classification categories to other customers with similar segmentation.
  • Up-Selling Customers – Increased customer spend by recommending higher-value transaction types.
  • Channel & Product Adoption – Drove the adoption of particular products and particular channels.
  • Improved Customer Experience – Improved customer experience with ‘Right customer, right product, right time

Summary

Wema Bank invested heavily to improve its Data Quality – both old and new  – in order to be able to achieve the desired customer experience across all channels – whether it was services or campaigns. In the first year of implementation, Wema pushed its Data Quality Index up to 80%, and CMDM remains a foundational application within the bank’s Data Management ecosystem.

Read the full case study here.

How a Cash Management Solution for banks helps GT bank

How a Cash Management Solution for banks helps GT bank

Designed and built by Bluechip Technologies was a Cash Management Solution for banks. 

Despite huge advances being made in cashless payments in Nigeria, the country still ranks very high in the table of countries most reliant upon cash. The challenge for a modern Nigerian bank, such as GTBank, is not only to progressively introduce new digital banking services but also, at the same time, to efficiently manage the ongoing utilisation of cash.

Typically, the challenges faced by the bank include the high cost associated with volume cash handling and the high risk associated with crime and losses from other incidents, such as fire or flooding.

Background:

Guaranty Trust Bank PLC (GTBank) was originally founded in 1990 and now serves over 24 million customers across 10 African countries and also in the United Kingdom. Headquartered in Lagos, Nigeria, GTBank subsidiaries are established in Cote D’Ivoire, Gambia, Ghana, Liberia, Kenya, Rwanda, Tanzania, Uganda, Sierra Leone and the United Kingdom. Employing over 12,000 people, GTBank services individuals, businesses, private, and public institutions with a broad range of market-leading financial products and services.

In 2012, GTBank selected Bluechip Technologies to help build an Enterprise Data Management & Business Intelligence Platform to enable better and faster insights for effective decision-making. The aim was to:

  • Automate Management Performance Reporting (MPR)
  • Provide Executive Dashboards
  • Create a 360-degree view of customers and leverage these analytics for efficient Cash Management.

How Bluechip implemented the Cash Management Solution for GT Bank

The solution enabled the bank to optimize their requirements for the management of cash across their extensive Branch network.

GTBank is traditionally a ‘cash consuming bank’, meaning that the amount of cash deposited on a daily basis is not enough to cater for the withdrawal requests for cash.

Cash requirements in the branch were tricky; Cash shortages in a branch would invariably create customer dissatisfaction. Overstocking of cash in a branch creates a greater risk of loss and also incrementally higher insurance costs.

Having implemented Bluechip’s Cash Decisioning System, GTBank was able to collect information on cash balance in an individual Bank Teller’s till, in ATM and the vault, across all branches. As such, GTBank was able to monitor the cash flow movement across branches within the bank.

Today, this Cash Decisioning System, built alongside a Tier 1 Nigerian Bank, has evolved over the years, has been productized and is known as ‘Cash Complete’.

‘Cash Complete’ is a Cloud application that can be deployed on multiple cloud environments such as Azure, AWS, OCI, Google Cloud, IBM Cloud and others. The solution uses machine learning and AI technology to learn the minimum level of threshold of cash required by any bank.

Summary:

For GTBank, Bluechip’s implementation of ‘Cash Management Solution for banks’  was able to:

  • Simplify the cash supply chain seamlessly by integrating all cash point data – ensuring cash needs are met at the lowest cost, everywhere required.
  • Cash management teams or central bank teams can see requests raised for cash in a single view and disperse the cash digitally.
  • With the help of Cash Complete, the demand for cash can be fulfilled immediately without causing any undue delays for customers.
  • Cash Complete massively reduces the manual work required by the cash management units. No matter the country, the currency or the demand volatility, Cash Complete provides the analytical tools, simplified procedures and accurate results to more efficiently manage cash stocks in one location or one hundred locations.

To read all about the outcomes and improvements of the transformation, click through to the full case study here.